JOB LISTING: PRODUCTION & SOURCING COORDINATOR (Part-time)

JOB LISTING: PRODUCTION & SOURCING COORDINATOR (Part-time)

SUMMARY

Fame House, a Universal Music Group company, is looking for a part-time Product + Sourcing Coordinator to join our team in Philadelphia, PA. The Coordinator will support our Product Development, Production + Creative teams by helping to manage and execute our clients’ vision through product concepts, designs, product development + production.  You will have the opportunity to work with some of the most successful artists and entertainment companies in the world. Must be able to work 25 hours/week.

JOB FUNCTIONS:

Sourcing + Production: 

  • Assist in sourcing strategies led by department head 
  • Develop relationships with supplier base to ensure alignment of category business needs and successful business partnerships
  • Facilitate Design’s vision through the appropriate allocation of product which deliver the right aesthetic while meeting product cost and timing requirements with approval from Production Manager. 
  • Quoting several cost and product options to meet client’s needs. 
  • Maintain point of reference area for existing vendor product offerings with cost, and lead-time. 
  • Establish and send Authorization Form requests 

Work in Process: 

  • Develop & communicate timelines to ensure all teams are aligned and on track for delivery. 
  • Maintain communication regarding sample status and arrival. 
  • Manage day-to-day communications with internal and external teams for project management. 
  • Oversee the WIP reports to anticipate any delivery concerns.

Product: 

  • Manage and track all samples. 
  • Prepare and organize packages going to manufacturers and agents. Print all required shipping documents.
  • Set up creative assets + technical specs for products.
  • Track design & production approvals 
  • Help creative concept designs, and brainstorm product lines. 

JOB REQUIREMENTS:

Skills + Abilities

  • Must be comfortable in Excel
  • Adobe Suite understanding
  • Strong understanding of trend, fashion, and the music/entertainment industry.
  • Basic garment understanding. 

Experience: 

  • 1+ year interning or in a part-time role within an apparel position preferred.

Education:

Universal Music Group is an Equal Opportunity Employer.

  • Pursuing college degree or recent graduate. 
  • Coursework in a fashion, business, or related creative-field preferred. 

This is a Part-Time Role.

Interested candidates must apply by sending your resume and a brief cover letter to us at recruiting@famehouse.net

Job Listing: Paid Media Assistant (Part-time)

Job Listing: Paid Media Assistant (Part-time)

Summary

Fame House, a Universal Music Group company, is looking for a part time Paid Media Assistant to join our team in Philadelphia, PA. The Paid Media Assistant will support our Paid Media and Account Teams by helping to manage and execute our clients’ digital advertising campaigns, primarily on Facebook and other social advertising platforms. You will have the opportunity to work with some of the most successful artists and entertainment companies in the world. Must be able to work 20-25 hours/week.

Job Functions:

  • Assist campaign set-up, including uploading creative and building out ad units and campaigns.
  • Monitor campaign budget pacing and optimize spends against campaign KPIs.
  • Help to compile reports on campaign and overall digital performance.
  • Assist with developing media plans and campaign strategy for our clients.
  • Assist with administrative tasks for paid media clients.
  • Conduct market research specific to client or project needs.

Job Requirements

Skills + Abilities:

  • Strong analytical skills.
  • High level of attention to detail.
  • Strong knowledge of digital media platforms and trends, particularly Facebook and Instagram Ads, Twitter Ads, and AdWords.
  • Strong critical thinking skills and an ability to make informed decisions based on data.
  • Proficiency in Microsoft Office and Mac OS, particularly Microsoft Excel.
  • Drive and confidence to learn and take on new challenges.
  • Self-starter attitude capable of owning tasks and seeing them through to completion.
  • Strong passion for marketing and the music industry.
  • AdWords certification and/or hands-on experience is a major plus.

Experience:

  • 1+ year interning in a digital media position preferred.
  • Experience managing paid media campaigns through Facebook, Instagram, Twitter, and/or AdWords.

Education:

  • High School Diploma; some college required.
  • Coursework in marketing, advertising, or a related field preferred.

Universal Music Group is an Equal Opportunity Employer.

This is a Part-Time Role.

Interested candidates must apply by sending your resume and a brief cover letter to us at recruiting@famehouse.net.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

JOB LISTING: PHOTO ASSISTANT (Part-time)

JOB LISTING: PHOTO ASSISTANT (Part-time)

SUMMARY

Founded in January 2011, Fame House is an award-winning digital strategy agency with offices in Philadelphia, New York and Los Angeles that’s built to uniquely serve the needs of the modern music industry. Fame House’s early foresight into crafting services around the new opportunities of connecting artists and fans online led them to help establish a new key role within the music ecosystem serving artists alongside labels, management companies, event companies and agents.

The Photography Assistant aids in all photographical needs for Fame House, working under a lead photographer and assisting in official company photoshoots, file organization and image editing.

JOB FUNCTIONS:

· Work with photo lead to aid in the conceptualizing of photoshoot themes/direction.

· Photograph product/merchandise for online stores.

· Manipulate/edit images in conjunction with client brand standards.

· Download and organize photography files/images in line with a set storage system.

· Provide logistical coordination for indoor and outdoor photoshoots.

· Assist in physical photoshoot setup and breakdown.

· Maintain and care for all photo department equipment.

JOB REQUIREMENTS:

Skills/Abilities:

· Proven photography technique, principles and equipment knowledge

· Demonstrable image editing ability

· Thorough knowledge of timing, motivation and continuity

· Familiarity with Adobe Suite programs

· Creative mind and visual communication skills

· Ability to manage multiple projects concurrently

· Photoshoot production knowledge

· Strong verbal and written communication skills

· Detail-oriented and able to set priorities

· Ability to receive and execute creative direction

· Thrives in a fast paced work environment

· Works well within a small team

Experience:

· 2+ years functioning in a photography setting

· Current portfolio available for review

Universal Music Group is an Equal Opportunity Employer.

This is a Part-Time Role.

Interested candidates must send their resume and a brief cover letter to recruiting@famehouse.net.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Job Listing: Paid Media Manager

Job Listing: Paid Media Manager

Summary

Fame House, a Universal Music Group company, is looking for a Paid Media Manager to join our team in Philadelphia, PA. The Paid Media Manager will work with our Accounts and D2C Marketing Teams to manage and execute our d2c commerce clients’ digital advertising campaigns across platforms. You will have the opportunity to work with some of the most successful artists and entertainment companies in the world.

Founded in January 2011, Fame House is an award-winning digital strategy agency with offices in Philadelphia, New York, Los Angeles, and Nashville that’s built to uniquely serve the needs of the modern music industry. Fame House’s early foresight into crafting services around the new opportunities of connecting artists and fans online led them to help establish a new key role within the music ecosystem serving artists alongside labels, management companies, event companies and agents.

Job Functions

  • Lead day-to-day paid media activity for our d2c client base:
    • Plan and execute all components of d2c paid media campaigns, from developing plans to execution, optimization and reporting, including: targeting and re-targeting strategies, bidding strategy, setting and monitoring campaign KPIs, tracking set up, and day-to-day optimization and reporting.
    • Responsible for leading keyword targeting and bidding across Google’s Paid Search, Shopping, Video and Display Networks.
    • Upload and manage paid social campaigns across Facebook, Instagram, Snapchat, and Twitter.
    • Monitor budget pacing and optimize spends against campaign KPIs.
  • Act as Fame House point of contact for select paid media clients:
    • In coordination with the accounts and d2c marketing teams, lead client communication regarding client paid campaigns, providing creative specs, troubleshooting account set up, etc.
    • Interact with clients daily to lead conversations around both their planned and active media campaigns.
    • Proactively identify opportunities for paid media to support larger d2c goals and deliver compelling media proposals to clients.
    • Summarize and communicate the status of all campaigns with appropriate internal and external contacts.
    • Craft impactful reports on campaign performance and deliver key insights and findings to clients.
    • Support the Senior Paid Media Manager in dept. operations and admin, including:
    • Coordinate administrative tasks for paid media clients, such as ad account set-up and billing.
    • Completing monthly billing activity in a timely manner.
  • Support the Senior Paid Media Manager in developing new media strategies and managing key vendor relationships, specific to d2c media projects:
    • Conduct market research specific to client or project needs.
  • Occasionally support general media campaigns for our marketing services client base.

Job Requirements

Skills/Abilities:

  • High level of comfort managing and optimizing many online marketing campaigns at a time, across ad networks and direct media buys, while meeting deadlines.
  • High level of comfort communicating with clients and working on short turnaround times.
  • Strong working knowledge of Google Ads (including Search, Shopping, GDN, and YouTube advertising), Facebook & Twitter’s self-service Ad Platforms, Snapchat, re-targeting, and conversion tracking technologies.
  • Hands-on experience executing campaigns within Facebook, Instagram and Twitter Ads APIs.
  • General understanding of tracking sales, among other standard events, through pixels and site tags.
  • Solid understanding of the evolving digital media landscape and trends, especially as it pertains to data collection and targeting practices.
  • Knowledge of display industry standards, best practices, and key industry metrics.
  • Marketing technology savvy and comfortable with various campaign management tools.
  • Strong quantitative skill set; be highly analytical, curious, and structured in exploring and interpreting data.
  • High level of attention to detail.
  • Ability to work well with different personalities and stakeholders both internally and externally to produce positive results for clients.
  • Experience with clients/customers and the ability to manage client and partner relationships.
  • Proficiency in Microsoft Office and Mac OS, particularly Microsoft Excel.
  • Drive and confidence to learn and take on new challenges.
  • Self-starter attitude capable of owning tasks and seeing them through to completion. Must thrive in a dynamic, fast-paced environment.
  • Flexibility to work nights and weekends when needed to support priority campaigns and timely launches.
  • Strong passion for marketing and the music industry.

Experience:

  • 3-5 years working in a digital advertising position within the retail or music industries.

Education:

  • Bachelors in Advertising, Marketing, Business, Communications, or related field.

This is a full time role.
Benefits are competitive (medical, dental, 401K, etc.).

Interested candidates must apply through the UMG Careers Website.

Universal Music Group is an Equal Opportunity Employer.

Disclaimer

This job description only provides an overview of job responsibilities that are subject to change.

Job Listing: Digital Marketing Assistant (Part Time)

Job Listing: Digital Marketing Assistant (Part Time)

Summary

Fame House, a Universal Music Group company, is looking for part time Digital Marketing Assistants to join our team in Philadelphia, PA. As a Digital Marketing Assistant, you will have the opportunity to work with some of the most successful artists and entertainment companies in the world, and to work with emerging digital music and entertainment technologies. You will support our Account Teams by assisting in the management of our clients’ digital properties and execution of digital marketing campaigns on behalf of our clients.

Job Functions:

  • Write and execute content calendars for client social channels.
  • Execute community management across client social channels.
  • Curate and design visual assets for content calendars, as needed.
  • Execute tour marketing across digital channels.
  • Audit and optimize clients’ digital channels on an on-going basis.
  • Help to compile reports on campaign and overall digital performance.
  • Assist with administrative tasks for accounts.
  • Conduct market research specific to client or project needs.
  • Contribute ideas to marketing plans for upcoming client milestones such as music releases, product launches, video premieres, tour announcements, public appearances, etc.
  • Keep abreast of evolving music industry and digital marketing technologies.

Job Requirements

Skills + Abilities:

  • Strong verbal and written abilities.
  • Strong knowledge of social media, emerging platforms, and associated marketing tools, particularly within the music industry.
  • Drive and confidence to learn and take on new challenges.
  • Self-starter attitude capable of owning tasks and seeing them through to completion.
  • Strong passion for marketing and the music industry.
  • Strong critical thinking skills and an ability to make informed decisions based on data.
  • Proficiency in Microsoft Office and Mac OS.
  • Familiarity with WordPress, email marketing/CRM tools (e.g. ExactTarget, Mailchimp, Fanbridge), social and analytical tools (e.g. Simply Measured, Next Big Sound, Google Analytics).

Experience:

  • 1-2 years interning in a digital marketing position, preferably within the music industry.
  • Experience managing business/brand profiles on social networks, such as Facebook, Instagram, Twitter, Snapchat, Tumblr, etc. is a major plus.
  • Basic HTML, Photoshop, and Basecamp experience is a plus.

Education:

  • High School Diploma; some college required.
  • Coursework in marketing, music business, or a related field preferred.

 

Universal Music Group is an Equal Opportunity Employer.

This is a Part-Time Role.

Interested candidates must send their resume and a brief cover letter to recruiting@famehouse.net.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Job Listing: Customer Service Rep. (Temp, Full Time)

Job Listing: Customer Service Rep. (Temp, Full Time)

Summary

Founded in January 2011, Fame House is an award-winning digital strategy agency with offices in Philadelphia, New York and Los Angeles that’s built to uniquely serve the needs of the modern music industry. Fame House’s early foresight into crafting services around the new opportunities of connecting artists and fans online led them to help establish a new key role within the music ecosystem serving artists alongside labels, management companies, event companies and agents.

Job Functions

Communicate and resolve inquiries with customers via email and social media

Resolve product or service problems by:

  • clarifying the customer’s complaint
  • determining the cause of the problem
  • selecting and explaining the best solution to solve the problem
  • expediting correction or adjustment
  • following up to ensure resolution

As well as:

  • Assist with placement of orders refunds or exchanges
  • Keeps customer records up to date
  • Report recurring issues trends
  • Prepare and ship customer care packages, gift cards and other correspondence as needed
  • Other administrative responsibilities as required
  • Responds to customers in a timely and completely respectful manner
  • Treat customers the way they would like to be treated and strive to always make a positive difference in customers’ lives
  • Uphold the policies of the E-Commerce/Merchandising department as stated in the Fame House Customer Care Help Center

Job Requirements

Skills/Abilities:

  • Strong communication skills, verbal and written
  • Ability to be patient and express empathy and concern
  • Independent thinker; able to make meaningful decisions based on each situation
  • Excellent follow up skills and 100% follow through on commitments
  • Result and action oriented; resourceful
  • Strong work ethic; highly motivated upbeat personality; team player
  • Ability to analyze and report on trends and issues
  • Reliable attendance history
  • Availability to work a flexible schedule, which includes evenings and weekends
  • Strong computer skills; Microsoft Office, internet search skills

Education

High School Diploma / GED or equivalent

Some college preferred.

This is a Full-Time role. Must have weekend availability. 

Interested candidates must send their resume and a brief cover letter to recruiting@famehouse.net.

Universal Music Group is an Equal Opportunity Employer.